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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Alstrom

Elizabeth Alstrom

August 21, 2026

5  out of  5
rating by Elizabeth Alstrom
"Michelle is a very knowledgeable in her line of work and tremendously helpful."
We responded:
"I love hearing this! Michele brings a lot of knowledge and experience to my office, and I’m glad she was able to put that to work for you. Thank you for trusting my Anchorage State Farm agency with your insurance needs!"
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Jayden Styer

August 20, 2026

5  out of  5
rating by Jayden Styer
"Michael help me a lot if you need help theses are the guys to ask for insurance."
We responded:
"I’m glad Michele was able to help and make finding the right insurance easier! I appreciate the recommendation and your trust in my Anchorage State Farm agency. I’m fortunate to have Michele taking such great care of my customers!"
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Logen Wohrle

August 19, 2026

5  out of  5
rating by Logen Wohrle
"Randy has been a breeze to work with. He has reached out to me personally several times to ensure that I am getting the policy and protection that I need.

While looking for homeowners insurance for a condo, there was question about the HOA insurance policy coverage vs personal condo insurance and he personally spent several days placing calls to my lender, the HOA, and the HOA's insurance provider to find out what is and isn't covered and then found the perfect policy for me. He has gone above and beyond ensuring that I understand everything as I navigate purchasing condo insurance for the first time. He also worked out a great deal for me to bundle home and auto insurance.

Seriously, couldn't recommend him more! Randy rocks!"
We responded:
"Thank you for such a thoughtful review! Taking the time to understand what the HOA covers versus what you’re responsible for personally is so important with condo insurance, and I’m glad I could get the answers you needed. I believe good insurance starts with knowing you and making sure your protection actually fits your situation. I really appreciate your trust with both your condo and auto insurance—and the “Randy rocks” made my day!"
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Kory & Becca Rogers

August 19, 2026

5  out of  5
rating by Kory & Becca Rogers
"Randy has been nothing but amazing in handling all of insurance and so many policies!"
We responded:
"Thank you so much! I truly appreciate the kind words and the trust you’ve placed in me for all of your insurance policies. It’s a pleasure helping you with your coverage, and I’m grateful to have you as a customer!"
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Eric Ortman

August 18, 2026

5  out of  5
rating by Eric Ortman
"I have been a State Farm insured since 1980 when I began driving. I've enjoyed doing business with each and every one of the SF agents who I've had policies with and Randy Jackson and his team are certainly no exception! They are wonderful at what they do! The best part is I feel like they care about me as a part of their family which is something not seen very often in the business world today! Great job Randy and co!"
We responded:
"Being with State Farm since 1980 makes your words especially meaningful—thank you! Building relationships where people feel genuinely known and cared for is exactly the kind of agency I want to have. I’m grateful you’ve chosen my office and appreciate the trust you’ve placed in me and my team!
"
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Chiquita Cothron

August 18, 2026

5  out of  5
rating by Chiquita Cothron
"I have been with State Farm for 40+ years. Agents and support staff are friendly, patient, and professional. When I visit the office, I am helped right away. When I call, I experience the same response or receive return calls promptly. Randy has made a concerted effort, as a new leader at this location, to help me with recent office transitions and State Farm innovations."
We responded:
"More than 40 years with State Farm is incredible, and I’m grateful to have the opportunity to continue that relationship. I especially appreciate you recognizing the effort I’ve made during the transition. Being accessible, returning calls, and making sure you feel taken care of are priorities for me and my team. Thank you for your continued trust!
"
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serenity wills

August 17, 2026

5  out of  5
rating by serenity wills
"i was very pleased with the customer service and quickness , explained everything perfectly and was able to get insurance within 15 mins of the phone call! thank you!"
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Rachel Foley

August 14, 2026

5  out of  5
rating by Rachel Foley
"Michele was so friendly and made transferring our policy to Alaska a very smooth process. Thank you!"
We responded:
"I’m glad Michele made transferring your insurance to Alaska feel smooth and welcoming. Thank you for trusting my Anchorage office to help with the transition!"
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Anthony Burton

August 14, 2026

5  out of  5
rating by Anthony Burton
"Incredible customer service! Moving out here from the east coast to Anchorage, they made the process smooth and easy with well explanation of the coverage I was looking for. Highly recommend!"
We responded:
"Moving from the East Coast to Anchorage is a big transition, so I’m glad I could make the insurance side of your move simple and easy to understand. Thank you for trusting my Anchorage State Farm office to help you get the right coverage in place here in Alaska, and I really appreciate the recommendation!"
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Henrianne Dunham

August 14, 2026

5  out of  5
rating by Henrianne Dunham
"She is an excellent person for insurance company State Farm we love her like family. You have an excellent worker. Thank you for your service."
We responded:
"That means a lot to hear! Michele is a huge part of what makes my Anchorage State Farm office special, and I’m glad she’s made you feel so well cared for. Thank you for the kind words and for trusting us like family!"
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Juanita Adkins

August 7, 2026

5  out of  5
rating by Juanita Adkins
"Good to know, especially with the agents that care. Thank you for texting , have a good weekend."
We responded:
"We appreciate that! Our team believes caring service and easy communication—whether by phone or text—make a real difference. Thank you for choosing our Anchorage State Farm office, and have a great weekend too!"
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Rose B

August 7, 2026

5  out of  5
rating by Rose B
"Michelle was super helpful and friendly. I received my quote and explanation of charges and discounts clearly and accurately within an hour of calling. Thank you for making my experience a pleasant one."
We responded:
"We’re happy Michele made the quoting process quick, clear, and welcoming. Understanding your coverage, pricing, and available discounts should never feel confusing. Thank you for choosing our Anchorage insurance office and for sharing your experience!"
Profile photo of Anthony

Anthony

August 6, 2026

5  out of  5
rating by Anthony
"Randy Jackson went above and beyond to get me the coverage I needed. After a frustrating experience at another location, I contacted Randy and he listened to exactly what I was looking for and set up policies for all of it. It was a huge relief. If you're in Anchorage and want an agent who actually picks up the phone and gets things done, go with Randy."
We responded:
"I’m really glad you gave our office a call and that we could turn a frustrating situation into some peace of mind. Taking the time to understand what coverage you actually need—and being available when you call—is exactly how we believe insurance should work. Thank you for trusting our Anchorage State Farm office with your policies and for sharing such a thoughtful recommendation!"
Profile photo of Guillermo Suarez

Guillermo Suarez

August 6, 2026

5  out of  5
rating by Guillermo Suarez
"They have always been very patient and helpful.strongly recommend Rndy Jackson state farm"
We responded:
"Your recommendation means a lot to us! We’re glad our Anchorage insurance team has consistently provided patient, helpful service. Thank you for trusting Randy Jackson State Farm with your insurance needs."
Profile photo of Will Temple

Will Temple

August 3, 2026

5  out of  5
rating by Will Temple
"Randy is a very prompt and reliable insurance agent who always makes sure his customers are aware of all their options. He then works closely and considerately with you to make sure that you are getting the best of the options tailored for your situation! I would recommend him to anyone and everyone."
We responded:
"Thank you so much for your thoughtful review! It was a pleasure helping you explore your options and find coverage that fits your needs. I truly appreciate your recommendation and the trust you've placed in me. If you ever have questions or need anything in the future, I'm always here to help. Thank you for choosing our State Farm office—I look forward to being your local insurance resource for years to come."
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Sarah Wilk

July 31, 2026

5  out of  5
rating by Sarah Wilk
"Reliable, knowledgeable, and dedicated

I was looking for new insurance so I put in a few requests at all the go to insurance names. Randy Jackson with State Farm, not only called me that same day, but saved me $150 a month compared to my previous provider while providing more coverage!

I wish I would have made the switch sooner."
We responded:
"Thank you for the great review! I'm so glad I could help you save money while getting better coverage. It was a pleasure helping you with your insurance here in our community. Thank you for choosing Randy Jackson State Farm—I appreciate your trust and look forward to being your local insurance agent for years to come!"
Profile photo of Victoria Tenney

Victoria Tenney

July 30, 2026

5  out of  5
rating by Victoria Tenney
"Recently signed up with these folks since they offered the beat rates. We have used State Farm in my family for many decades so I'm excited to have been able to switch to being fully insured for less than $95 a month!"
We responded:
"Hey Victoria,

We really appreciate you choosing us. Helping customers secure competitive pricing without any hassle is what we aim for—thank you again!"
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ttv_tyrique Figueroa

July 30, 2026

5  out of  5
rating by ttv_tyrique Figueroa
"Great agent absolutely handled my policy with ease. All around great place to get Insurance through"
We responded:
"Hey Tyrique,

Thank you for the great review! We’re so glad the process was easy for you and that we could help you handle your policy smoothly. We appreciate your business!"
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Seth Demant

July 17, 2026

5  out of  5
rating by Seth Demant
"Randy was great to work with. He answered all of our questions and walked us through everything. Great and fast communication, would definitely recommend!"
We responded:
"Thank you for the review Seth! I appreciate you leaving us a review :) "
Profile photo of jim j.

jim j.

July 14, 2026

5  out of  5
rating by jim j.
"Randy was suggested to me by my old agent after moving to Anchorage. From the beginning he was friendly and proactive, checking in with me, but not bugging me. He made sure it was an easy transition and found me the best rates and policy right away. Would highly recommend!"
We responded:
"Hey Jim,

Thank you for the review! I am very thankful that you gave us a call and you gave us the opportunity to see what made the most sense for you. Welcome to Anchorage! I hope you have a great summer :) "
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Joy Kiehn

July 13, 2026

5  out of  5
rating by Joy Kiehn
"Very happy with the service, friendly and very helpful"
We responded:
"Thank you Joy! I know you are extremely busy, but I very much appreciate you spending a few minutes of your time to leave us a review! "
Profile photo of Glen King

Glen King

July 1, 2026

5  out of  5
rating by Glen King
"Friendly and patient staff, good service. Was quick to the point and good price (for my needs price beating, Allstate, Geico, and Progressive.)"
We responded:
"Hello Glen,

Thanks for leaving a review! We take great pride in our ability to find the right coverage at a good rate! I am glad that we were able to help you! "
Profile photo of CHERYLL SEFULU

CHERYLL SEFULU

June 17, 2026

5  out of  5
rating by CHERYLL SEFULU
"Randy and Michelle are the best in town! Prompt and patient and willing to go an extra mile to sort out any issues you may have billing or etc I mean they do the research promptly... And when they say they will return your call at a certain time best believe they do! No phone tag games….if you’re in doubt of ur current Insurance go down and visit Randy and Michelle at Randy Jackson Statefarm…."
We responded:
"Cheryll,

Your review gave me a chuckle. We are extremely grateful for you as every time you give us a call we end up with a good laugh. Thank you for the leaving review! "
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Sophie MacMaster

June 9, 2026

5  out of  5
rating by Sophie MacMaster
"Randy is awesome! Recently switched from Stacey Roy and couldn't be happier! Him and his team have fantastic customer service. They jumped on the opportunity to bundle my home and auto which ended up in about $600 in savings on the policy. Happy I switched!"
We responded:
"Hello Sophie,

Thank you for the review. We are grateful that we were able to help you and your family! "
Profile photo of Jalona De Candelario Molina

Jalona De Candelario Molina

June 8, 2026

5  out of  5
rating by Jalona De Candelario Molina
"Great customer service! Very friend and helpful"
We responded:
"Thanks Jalona for the review. We really appreciate the feedback! "