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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bekkie Jackson

September 1, 2026

5  out of  5
rating by Bekkie Jackson
"Really happy with this insurance office. They’re always easy to get ahold of and actually answer the phone, which seems rare these days. I’ve never felt pressured to buy anything, and everyone I’ve dealt with has seemed genuinely interested in helping and making sure I’m taken care of. Definitely recommend them."
We responded:
"Thank you so much for the 5-star review, Bekkie! We truly appreciate your support and are glad you had a great experience with us"
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Anne Huhndorf

September 1, 2026

5  out of  5
rating by Anne Huhndorf
"We have been insured with Randy for years and couldn’t be happier with him and his staff."
We responded:
"Thank you so much for taking the time to share such thoughtful feedback. I’m glad I could help make the process smooth and stress-free, and that you felt confident and supported in your decisions. Providing attentive, honest service and protecting what matters most to our customers is always our goal, and it means a lot to hear that reflected in your experience. I truly appreciate your trust and recommendation."
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John Breyer Jr.

August 31, 2026

5  out of  5
rating by John Breyer Jr.
"I have been a customer of State Farm for many years here in Alaska. Randy makes the 3rd agent in what is essentially the same office. State Farm continues to be competitive in the market and Randy made the wise choice of retaining at least some of his staff he inherited when he became agent. I have worked with Michelle for many years and she is a great asset for her agents, and a great spokesperson for State Farm. I enjoy the interaction with Michelle as she makes light work of the tasks at hand and listen to my occasional banter as we collectively complete the task of the day. We pay for insurance but what we are sticking around for is the Customer Service. Michelle is one of good ones.
Thank you"
We responded:
"Thank you for sticking with State Farm through the years and for giving Michele such a well-deserved shoutout! I feel incredibly fortunate to have her as part of my team. Her experience, personality, and commitment to taking care of people are a huge asset to my office. I completely agree that great insurance is about more than just the policy—it’s about the service and relationships that come with it. I appreciate you continuing to trust my State Farm office here in Anchorage with your insurance needs!"
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Casey Lewis

August 29, 2026

5  out of  5
rating by Casey Lewis
"I have been with State Farm for over 20 years. I have now worked with three different agents. Randy keeps me there as he provides the same quality and connection that I have come to value and expect from State Farm. He called me personally after the transition to make sure I understood the changes and see if I had any questions after my last agent retired. I was also grateful to hear that a familiar voice was on the line when I called recently- Michelle is wonderful and has been helping me out for years! Randy and his team are fantastic. Thank you for taking care of me and keeping me safe!"
We responded:
"Thank you so much for the kind words and for trusting State Farm for over 20 years! Making the transition as smooth and personal as possible was really important to me, and I’m glad you’ve continued to feel well taken care of. Michele is such an important part of my team, and I know she’ll appreciate the shoutout as well. I truly appreciate you trusting me as your State Farm Agent here in Anchorage and look forward to helping with your insurance needs for many years to come!"
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J F

August 28, 2026

5  out of  5
rating by J F
"Best rate by a longshot, Randy took care of everything with my new home and saved me 900$ annually"
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Austin A

August 28, 2026

5  out of  5
rating by Austin A
"People you can trust!"
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Aidan Alfonso

August 28, 2026

5  out of  5
rating by Aidan Alfonso
"Quick and painless. I needed to transfer my insurance from another state to Alaska, and got it done within 15 mins. Randy seems like a good person to work with 👌"
We responded:
"Thanks for the great review! I’m glad I could make your move to Alaska a little easier and get your insurance transferred quickly. I appreciate you giving me the opportunity to earn your business and look forward to being your State Farm agent here in Anchorage!"
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Katie A

August 28, 2026

5  out of  5
rating by Katie A
"Extremely personable and relational!"
We responded:
"Thank you! We really appreciate the kind words. Building genuine relationships while helping our Anchorage neighbors with their insurance needs is what our State Farm office is all about!"
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Faith Rothfuss

August 27, 2026

5  out of  5
rating by Faith Rothfuss
"My agent is very awesome, she was very polite and eager to help me get the policies I needed, for personal and professional coverage."
We responded:
"Thank you for the great review! I’m glad you felt well taken care of and were able to get the coverage you needed for both your personal and professional needs. I appreciate you trusting my Anchorage State Farm agency with your insurance!"
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Alison Herron

August 27, 2026

5  out of  5
rating by Alison Herron
"So reliable and friendly!"
We responded:
"Connie is a huge part of my agency, and I’m glad her reliability and friendly service stood out! I’m lucky to have her taking such great care of my customers. Thank you for choosing my Anchorage State Farm office and for the 5-star review!"
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sam Hegarty

August 27, 2026

5  out of  5
rating by sam Hegarty
"Randy was a great help to us. As Australians here working on a visa, we purchased a vehicle, and struggled find any insurance company that would insure us. But Randy went above and beyond and organized it all for us, in a very efficient and timely manor. He was very knowledgeable, and explained everything to me - because insurance in the US is so different to what we have in Australia."
We responded:
"Thank you for such a thoughtful review! I’m glad I could help make getting auto insurance here in the U.S. a little easier and explain how everything works compared with Australia. I really appreciate you trusting my Anchorage State Farm agency to help get you on the road!"
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Sandra Casas

August 26, 2026

5  out of  5
rating by Sandra Casas
"Super helpful nice and quick response from the team"
We responded:
"Thanks for the great feedback! Quick responses and making insurance easy to navigate are a big part of the service I want my customers to receive. I appreciate you choosing my Anchorage State Farm office!"
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Kayden Hewes

August 26, 2026

5  out of  5
rating by Kayden Hewes
"michele is the goat, great service"
We responded:
"Michele really is the GOAT! I’m lucky to have her as part of my team, and I’m glad she provided such great service. Thanks for choosing my Anchorage State Farm agency and for the awesome review!"
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lil brooks

August 25, 2026

5  out of  5
rating by lil brooks
"super great customer service! they gave me a really good deal for insurance and they were so helpful during the process."
We responded:
"Thank you for the great review! I’m glad you had a helpful experience and found insurance coverage at a price that worked well for you. I appreciate you choosing my Anchorage State Farm agency and trusting me with your insurance needs!"
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Jesse Cross

August 25, 2026

5  out of  5
rating by Jesse Cross
"Randy is awesome! Very helpful every time!"
We responded:
"Thank you! I’m glad I’ve been able to help whenever you need it. I really appreciate you trusting my Anchorage State Farm agency with your insurance and taking the time to leave such a great review!"
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Matt N

August 25, 2026

5  out of  5
rating by Matt N
"Randy is amazing! Always willing to work with me and see what insurance sits best for me. 10/10 would recommend for an insurance agent."
We responded:
"Thank you for the 10/10 recommendation! I really appreciate you trusting me as your insurance agent. Taking the time to understand what you need and finding coverage that fits is exactly how I want to run my Anchorage State Farm agency. Thanks for the great review!"
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Daniel Ogden

August 23, 2026

5  out of  5
rating by Daniel Ogden
"Randy Jackson was tremendously supportive and helpful when dealing with a broken roof. He answered all my questions with speed and efficiency, providing me (a brand new first home owner) with personalized care. He repeatedly checked in, answered questions I didn’t even know I had, and made sure I had the care I needed. Highly recommend!"
We responded:
"Thank you so much for the kind words and recommendation! Buying your first home is exciting enough without having to deal with a roof issue, so I’m really glad I could help answer questions and make the process a little easier. I truly appreciate you trusting me as your State Farm Agent here in Anchorage and giving me the opportunity to be there when you needed help!"
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Josh Olsen

August 21, 2026

5  out of  5
rating by Josh Olsen
"It didn’t take long to realize Randy is here to actually help his community and find solutions that work best for them. Honesty goes a long way in Alaska and he seems to be made of it."
We responded:
"Thank you for saying that! I really appreciate you recognizing the way I approach things in my office.

Thank you for the kind review! "
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claudia cooper

August 21, 2026

5  out of  5
rating by claudia cooper
"Randy Jackson and Michele Cooper are the best !!"
We responded:
"Thank you! Michele is such an important part of my agency, and I’m lucky to have her taking great care of our customers. We both appreciate the kind words and your trust in my Anchorage State Farm office!"
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Elicia Flora

August 21, 2026

5  out of  5
rating by Elicia Flora
"Very friendly, very professional, and they will go out of their way to make sure you get everything that you need done"
We responded:
"Thank you for the kind words! Being friendly and professional is important, but going the extra mile to make sure you’re truly taken care of is what I want my agency to be known for. I appreciate you trusting my Anchorage State Farm office with your insurance needs!"
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Elizabeth Alstrom

August 21, 2026

5  out of  5
rating by Elizabeth Alstrom
"Michelle is a very knowledgeable in her line of work and tremendously helpful."
We responded:
"I love hearing this! Michele brings a lot of knowledge and experience to my office, and I’m glad she was able to put that to work for you. Thank you for trusting my Anchorage State Farm agency with your insurance needs!"
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Jayden Styer

August 20, 2026

5  out of  5
rating by Jayden Styer
"Michael help me a lot if you need help theses are the guys to ask for insurance."
We responded:
"I’m glad Michele was able to help and make finding the right insurance easier! I appreciate the recommendation and your trust in my Anchorage State Farm agency. I’m fortunate to have Michele taking such great care of my customers!"
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Logen Wohrle

August 19, 2026

5  out of  5
rating by Logen Wohrle
"Randy has been a breeze to work with. He has reached out to me personally several times to ensure that I am getting the policy and protection that I need.

While looking for homeowners insurance for a condo, there was question about the HOA insurance policy coverage vs personal condo insurance and he personally spent several days placing calls to my lender, the HOA, and the HOA's insurance provider to find out what is and isn't covered and then found the perfect policy for me. He has gone above and beyond ensuring that I understand everything as I navigate purchasing condo insurance for the first time. He also worked out a great deal for me to bundle home and auto insurance.

Seriously, couldn't recommend him more! Randy rocks!"
We responded:
"Thank you for such a thoughtful review! Taking the time to understand what the HOA covers versus what you’re responsible for personally is so important with condo insurance, and I’m glad I could get the answers you needed. I believe good insurance starts with knowing you and making sure your protection actually fits your situation. I really appreciate your trust with both your condo and auto insurance—and the “Randy rocks” made my day!"
Profile photo of Kory & Becca Rogers

Kory & Becca Rogers

August 19, 2026

5  out of  5
rating by Kory & Becca Rogers
"Randy has been nothing but amazing in handling all of insurance and so many policies!"
We responded:
"Thank you so much! I truly appreciate the kind words and the trust you’ve placed in me for all of your insurance policies. It’s a pleasure helping you with your coverage, and I’m grateful to have you as a customer!"
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Eric Ortman

August 18, 2026

5  out of  5
rating by Eric Ortman
"I have been a State Farm insured since 1980 when I began driving. I've enjoyed doing business with each and every one of the SF agents who I've had policies with and Randy Jackson and his team are certainly no exception! They are wonderful at what they do! The best part is I feel like they care about me as a part of their family which is something not seen very often in the business world today! Great job Randy and co!"
We responded:
"Being with State Farm since 1980 makes your words especially meaningful—thank you! Building relationships where people feel genuinely known and cared for is exactly the kind of agency I want to have. I’m grateful you’ve chosen my office and appreciate the trust you’ve placed in me and my team!
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