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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denzela Baker

March 27, 2026

5  out of  5
rating by Denzela Baker
"Michelle made it super easy to understand and walked me through the whole home insurance process. Highly recommend."
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Cheryl McNeil

March 26, 2026

5  out of  5
rating by Cheryl McNeil
"Excellent service"
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Laverne Culver

March 17, 2026

5  out of  5
rating by Laverne Culver
"Michele is the only person I trust with my life insurance. My universal life policy is extremely high maintenance and she keep it and me in order lol. Randy is an amazing agent with an even greater Team! I highly recommend coming to see them about your insurance needs. 🩵"
We responded:
"Michele does an incredible job, especially when it comes to more complex policies like universal life—she truly takes pride in making sure everything stays on track and that our customers feel confident and informed. I’m glad she’s been able to keep both the policy and you in order 😊 I also really appreciate your kind words about our team. We’re grateful for your trust and are always here whenever you need us. "
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Breyanne Culver

March 17, 2026

5  out of  5
rating by Breyanne Culver
"Michele is the best! She is so wonderfully knowledgeable and welcoming. She really treats her customers like family. If you’re looking for an insurance rep that know her stuff and will make sure you know it to, Michele is the person to see!"
We responded:
"Michele truly is a huge part of what makes our office special. Her knowledge, attention to detail, and genuine care for our customers are exactly what we strive to provide every day. I’m glad to hear she made you feel welcomed and well taken care of—that’s always our goal. We appreciate you trusting our team and taking the time to share your experience! "
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maria nalos

March 16, 2026

5  out of  5
rating by maria nalos
"My husband and I were at a marriage retreat this weekend and gave Randy Jackson a prank call. My husband thought it was hilarious and Id do almost anything to make him laugh. We had eaten at Taco King and so that's the first thing that popped into my head when his voice mail kicked on. I put on a weird voice and asked him about what kind of insurance he sold because my burrito came disassembled and gave me bad breath. I asked if that was anything he could help me out with. Well.....He called back. Kudos to Randy Jackson for being that guy that cares enough to call back. Great guy. Pleasant....and gracious."
We responded:
"Thank you so much for sharing this—this absolutely made my day! I have to admit, that was one of the more creative insurance questions I’ve received 😄 While I can’t officially cover burrito-related incidents (yet), I’m always happy to return a call and see how I can help. In all seriousness, I truly appreciate you taking the time to leave such a kind review. Whether it’s a real question or a prank call, I believe everyone deserves a response and a good experience. I’m glad you and your husband got a laugh "
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Mariah Jackson

March 13, 2026

5  out of  5
rating by Mariah Jackson
"Randy Jackson State Farm made getting insurance for my small business simple and stress-free. Randy and his team were helpful, responsive, and took the time to make sure I had the right coverage. Highly recommend working with them!"
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Joseph Mello

March 7, 2026

5  out of  5
rating by Joseph Mello
"Very good service for my insurance needs. Thank you you for everything"
We responded:
"Thank you so much for your kind feedback! I’m glad I could assist with your insurance needs. If you ever have any questions or need help in the future, don’t hesitate to reach out. I appreciate your trust and support!"
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Lucas Adams

March 5, 2026

5  out of  5
rating by Lucas Adams
"Working with Randy for property insurance was refreshingly straightforward. He was patient with all my questions and broke things down in a way that actually made sense. Randy is responsive and clearly takes pride in helping his clients!"
We responded:
"Thank you so much for your kind words! I’m glad I could make the process straightforward and clear for you. I always strive to be patient and responsive, and it means a lot to hear that it made a difference. Please don’t hesitate to reach out if you have any more questions or need assistance in the future!"
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Eva Edwards

March 5, 2026

5  out of  5
rating by Eva Edwards
"Too early to tell, new insurance provider since the beginning of the year."
We responded:
"Thank you for sharing this! We know it can take time to get a feel for a new insurance provider, and we truly appreciate you choosing us. If you ever need anything or have questions, we’re just a call away"
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Jonelle Stewart

March 2, 2026

5  out of  5
rating by Jonelle Stewart
"Amazing service! Randy J. was very kind and well informed, he was able to clearly answer and explain any questions I had. Highly recommend!"
We responded:
"Thank you so much for your kind feedback! I’m glad I could provide clear answers and helpful service. It’s always my goal to make sure you feel informed and supported. I really appreciate your recommendation!"
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Terry Kidd

February 28, 2026

5  out of  5
rating by Terry Kidd
"Was appreciative for the effort he put in for getting all my information switched over without issues as the previous agent retired."
We responded:
"Thank you so much for your kind words! I’m really glad I could make the switch smooth and hassle-free for you after your previous agent retired. I appreciate your trust and am always here to help with any of your insurance needs!"
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Mollie pate

February 27, 2026

5  out of  5
rating by Mollie pate
"Randy is the best! 10/10 recommend for all your insurance needs!"
We responded:
"Thank you so much for the awesome review! I’m glad I could help with your insurance needs. If you ever need anything else, feel free to reach out!"
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Laci Jack-jones

February 26, 2026

5  out of  5
rating by Laci Jack-jones
"Worked with Xander yesterday and set up some life insurance I didn’t think I needed life insurance due to my age but he was able to take time and explain the options for me and the benefits of getting life insurance that made sense thank you!!"
We responded:
"Thank you so much for the 5-star review! We’re glad Xander could help clarify your options and show you the benefits of life insurance that fit your needs. It’s always our goal to make sure our clients feel informed and confident in their decisions. We truly appreciate your trust and look forward to assisting you again in the future!"
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Sarah Corsaw

February 25, 2026

5  out of  5
rating by Sarah Corsaw
"Our family is beyond grateful to know Randy! He is beyond helpful (and honest) when it comes to everything insurance and has been very communicative with us through the process. You can tell he genuinely cares about his clients with the level of skill and care he puts into his work. Thank you for serving our family so well over the years, Randy! We will always recommend you."
We responded:
"Thank you so much for your kind words! It’s been a true pleasure working with your family over the years. I always strive to be honest, helpful, and communicative because I genuinely care about my clients and their needs. Your trust and recommendations mean a lot to me. Please don’t hesitate to reach out anytime—I’m always here to help!"
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Neva Huhndorf

February 20, 2026

5  out of  5
rating by Neva Huhndorf
"Randy was very kind and professional when helping with our car insurance. He got us a great rate!"
We responded:
"Thank you for your kind words! I’m glad I could help you find a great rate on your car insurance. It was a pleasure working with you, and please feel free to reach out anytime if you need anything else!"
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Brandon Young

February 13, 2026

5  out of  5
rating by Brandon Young
"Very helpful and answers all questions asap. Helped me save so much $. Recommend 10/10."
We responded:
"Thank you so much for the awesome review! I’m glad I could help answer your questions quickly and save you money. Your recommendation means a lot to me! Don’t hesitate to reach out if you need anything else."
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Michael McCullough

February 13, 2026

5  out of  5
rating by Michael McCullough
"Randy has been great to work with. I used to shop by price. Changing every 6-12 months to find a better premium. Unfortunately that caught up to me when I had to file claims. Glad to be back with SF and I know I am in good hands with Randy. He’s reviewed my coverages with me and I am glad I can communicate with him directly."
We responded:
"Hey Michael, Thank you for the incredibly kind review! "
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Sylvan Harris

February 4, 2026

5  out of  5
rating by Sylvan Harris
"Fast to respond and get me a quote. All questions were answered and I’m pleased with the quote and service right from the start. Thank you!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that you found our response quick and helpful, and that you’re pleased with the quote and service. We look forward to continuing to assist you. If you have any more questions, don’t hesitate to reach out!"
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Ashlee Bobbitt

January 29, 2026

5  out of  5
rating by Ashlee Bobbitt
"Randy & Michele have been excellent handling our account with precision, professionalism, and a proactive approach. I can-not recommend them enough - they go above and beyond and are so very deserving of a 5-Star rating."
We responded:
"Thank you so much for the kind words and 5-star rating! Michele and I truly appreciate your trust and the opportunity to work with you. Providing proactive, precise service is always our goal, and it means a lot to know that it’s making a difference. We’re grateful to have you as part of our agency family."
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Arian Austria

January 27, 2026

5  out of  5
rating by Arian Austria
"Randy just saved me $$$ today! I am so grateful he called and was able to help me find the best deal for my home and car. He is very knowledgeable and easy to talk to. He answered all my questions thoroughly. I’ve never spoken with an insurance agent who didn’t give off pressuring energy except him. Thank you so much Randy!"
We responded:
"Thank you so much! I’m glad I could help you save and make the process easy and pressure-free. I truly appreciate your trust and am always here if you need anything."
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Krystal Morales

January 24, 2026

5  out of  5
rating by Krystal Morales
"He is very nice and very helpful! Great person to answer all your auto questions!"
We responded:
"Krystal, thank you for the kind words and for going out of your way to leave a review — it really means a lot."
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Sasha Salazar

January 24, 2026

5  out of  5
rating by Sasha Salazar
"Informative and helpful with the questions I asked!"
We responded:
"Sasha, thank you for the kind words! It was great talking with you, and I hope you had a great time at the event. I really appreciate you taking the time to leave a review."
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brittany nelson

January 24, 2026

5  out of  5
rating by brittany nelson
"Very well spoken, was very clear and not pushy at all! Accommodation to my hearing disability while we spoke was a major plus!"
We responded:
"Brittany, thank you for taking the time to leave such a thoughtful review. I truly appreciate your kind words — they mean a lot."
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Magical Unicorns

January 24, 2026

5  out of  5
rating by Magical Unicorns
"What an incredible event! I'm so appreciative and look forward to you providing a quote for my families needs"
We responded:
"Thank you so much! I’m glad you enjoyed the event and really appreciate you taking the time to leave a review."
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Mullen

January 24, 2026

5  out of  5
rating by Mullen
"Randy was very kind and attentive. We also thank him for his initiative in reaching out and sponsoring at Fresh Cup Playhouse"
We responded:
"Thank you so much! I really appreciate your kind words and am grateful for the chance to support Fresh Cup Playhouse and connect with such a wonderful community."